PRIVACY POLICY
Last Updated: December 29, 2025

Legal Access Made Simple
Unlocking Justice, Empowering Individuals, Bridging the Gap

411Legal.net (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes how we collect, use, disclose, and safeguard your information when you visit www.411legal.net (the “Site”) or use our technology platform and services.

By accessing or using the Site, you consent to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

A. Information You Provide Voluntarily

We may collect personal information you voluntarily submit, including:

• Name
• Email address
• Phone number
• Zip code or general location
• Legal category or general description of a legal issue
• Account, subscription, or support communications

You are not required to submit sensitive personal details, and we encourage users not to submit confidential or privileged information.

B. Payment Information

All payments are processed securely through Stripe, our third-party payment processor.
We do not collect, store, or have access to your full credit card or banking information.

Stripe’s handling of payment data is governed by Stripe’s own privacy and security policies.

C. Automatically Collected Information

When you access the Site, we may automatically collect:

• IP address
• Browser type and device information
• Pages viewed and time spent
• Referring URLs
• General usage analytics

This data is used to improve platform performance, security, and user experience.

2. HOW WE USE INFORMATION

We use collected information to:

• Provide access to our technology platform and tools
• Deliver legal information and educational resources
• Manage subscriptions and billing
• Respond to support requests
• Send service-related communications
• Improve functionality, security, and user experience
• Comply with legal and regulatory obligations

We do not use personal information to provide legal advice.

3. USE OF AUTOMATED SYSTEMS & AI

Certain features, content, or document tools may be generated or assisted by automated systems, including artificial intelligence (AI).

Information generated by AI:

• Is provided for general informational purposes only
• May require independent verification
• Does not constitute legal advice

Users remain responsible for decisions made using information obtained through the platform.

4. DATA SHARING & DISCLOSURE

We do not sell personal information.

We may share information only in the following circumstances:

A. Service Providers

With trusted third-party vendors who assist with:

• Payment processing (e.g., Stripe)
• Email and SMS communications
• Hosting, analytics, and security services

These providers may access information only as necessary to perform their services and are contractually required to protect it.

B. Legal Compliance

We may disclose information if required to:

• Comply with applicable laws or legal processes
• Respond to lawful requests by authorities
• Protect our rights, users, or the public

C. Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the transaction, subject to this Privacy Policy.

5. NO ATTORNEY-CLIENT PRIVILEGE

411Legal.net is not a law firm, and information submitted through the Site is not protected by attorney-client privilege.

Users should not submit confidential or sensitive information that they would only share with a licensed attorney.

6. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only as long as necessary to:

• Provide services
• Meet legal, accounting, or regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer required, it is securely deleted or anonymized.

8. YOUR CHOICES & RIGHTS

You may:

• Update or correct your information by contacting us
• Cancel your subscription at any time
• Opt out of non-essential communications

Depending on your jurisdiction, you may have additional rights regarding access or deletion of personal data, subject to applicable law.

9. CHILDREN’S PRIVACY

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site constitutes acceptance of the updated Policy.

11. CONTACT INFORMATION

If you have questions about this Privacy Policy or our data practices, please contact us:

RB Legal Holdings Inc. d/b/a 411Legal.net
1187 Coast Village Rd. #143
Montecito, CA 93108
📞 1-800-210-3065
📧 support@411legal.net